Tiny Home Supply
Choose from our custom prefab building projects or complete tiny-home-and-trailer packages.
- Model selection guidance
- Clear inclusions and specifications
- Nationwide delivery coordination
Our Services
Support from first idea to long after delivery.
Choose the level of support you need—from model supply only through to design, approval coordination and ongoing after-sales assistance.
Discuss Your Project
What we provide
Flexible services for different projects.
Custom Design
Modify an existing model or develop a custom tiny-home concept around your brief.
- Layout modifications
- Finish and specification options
- Custom concept development
- Bespoke trailer designs subject to factory feasibility and minimum quantities
Design Services
We can provide design support for clients who require project-specific documentation.
- Concept design
- Site-specific design modifications
- Working drawings
- Engineering coordination
- Energy-assessment coordination
Approval Services
Where required, we can assist with the documentation and coordination needed for the relevant approval pathway. NCC/building-certification services apply to fixed-site or permanent-building projects where applicable, not to the current THOW range.
- NCC documentation for fixed-site/permanent-building projects where applicable
- Council or private-certifier pathways
- Development Application assistance
- Complying-development support where applicable
Delivery Coordination
We plan transport and delivery requirements before your home leaves the manufacturing facility.
- Australia-wide delivery planning
- Site-access review
- Unloading and craneage coordination
- Trailer handover guidance
Bespoke Production
Where a completely new trailer design is required, the factory can assess and manufacture a bespoke model.
- Minimum order quantity of five units
- Separate tooling and production set-up may be required
- Australian engineering and certification review
- Separate Australian electrical-installation certification for the bespoke design
After-Sales Support
Our relationship continues after your home has been delivered.
- Product and operation questions
- Manufacturer material-warranty coordination
- Contractor support for workmanship and remaining obligations
- Maintenance guidance
- Replacement-part assistance where available
Australian design & compliance services
Adapting an imported design for an Australian project.
A factory model is only the starting point. Where building approval is required, the design and specification need to be reviewed and adapted for the Australian site and approval pathway.
NCC design review
Review of the proposed building pathway and coordination of design changes needed to address applicable NCC requirements.
Structural engineering
Coordination of structural review, engineering inputs and changes required for the selected site, installation method and Australian project documentation.
BASIX — NSW
For NSW residential projects where BASIX applies, we can coordinate the information and design commitments required for the BASIX assessment and certificate process.
NatHERS — where applicable
Where the selected compliance pathway uses a NatHERS assessment, we can coordinate the design information needed by an accredited assessor and incorporate required changes into the project specification.
Supplier coordination
We communicate the approved Australian design requirements back to the supplier and monitor the production specification so the factory is not simply building an unmodified overseas version.
Approval documentation
Coordination with the client's planner, engineer, energy assessor and certifier so the final manufactured configuration aligns with the project documentation.
Important:
These services are used when a project requires a building-compliance pathway. Current Tiny Homes on Wheels are not automatically Class 1a buildings and are not supplied with blanket NCC approval. Requirements are determined for the particular project, site and intended use.
Permanent-home approvals
We work with the client through the approval process.
For Tiny Homes and Pods installed on permanent footings, Epic Tiny Homes can coordinate the design and approval work required for the project.
- Initial site and planning review
- Design modifications and documentation
- Engineering coordination
- Energy-assessment coordination
- CDC, DA or other planning documentation where applicable
- Building-certification coordination
Approval is not guaranteed and remains subject to the site, intended use, authority requirements and certified documentation.
Warranty responsibilities
Defined manufacturer coverage, with contractor obligations kept separate.
The manufacturing factory has been in business for more than 15 years.
Galvanized-steel structure
The manufacturer provides a 10-year warranty on the galvanized-steel structure of both the house and trailer.
Remaining manufacturer-supplied components
The remainder of the manufacturer-supplied house and trailer components are covered for 12 months, subject to the warranty terms and exclusions.
Free replacement materials
For approved manufacturer warranty claims, the factory supplies replacement materials without charge, excluding fair wear and tear.
Workmanship and installation
The appointed contractor remains responsible for workmanship, installation and the other obligations within their contracted scope.
The signed contract and warranty pack confirm claim procedures, exclusions and responsibility for freight, labour, removal, reinstallation, appliances and third-party items. Australian Consumer Law rights apply in addition to any written warranty.
Ongoing support
We’re with you after delivery.
Our team remains available to help with product questions, warranty matters, maintenance guidance and replacement parts where required. The goal is simple: help you enjoy your tiny home for years to come.
Contact Support1
Tell us what you need
Share your site, intended use, model preference and timeframe.
2
Select your service level
Choose supply only or add design, approval and coordination support.
3
Confirm scope and delivery
Receive a clear project pathway before proceeding.